QR Codes for post sales support

QR Codes for post sales support

In addition to launching our new and improved website, we have also developed and are now launching our new QR support site. From March 23 all of our actuators will arrive with a QR code label applied to the base of the actuators. The QR code can be scanned using the camera on your smart phone or tablet and this will load the bespoke support site. The idea is that this is non sales based site that only has one aim and that is to support the customer/ engineer on site installing the product. 

The QR code will take you to the specific product that you have and show you all and any support documentation that is available for that product, this will typically include:

  • Wiring diagram and general technical datasheet
  • Installation, Operation and Maintenance PDF
  • 3D files 
  • Certification such as CE, RoHS and any other product certification
  • Video support - coming soon

Look out for product arriving soon with our new QR Code labels and please do provide us feedback on the new feature. 

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HELP CENTRE

Purchased an AVA electric actuator and need after sales support, or have one last question before you buy? We have all the information that you will need right here, including technical datasheets, firmware user guides and product support videos